Your Guide to Understanding Levies

We hope your club ownership has helped you make unforgettable moments with your loved ones this year!

Your annual levies notice will soon be available for download from your owner dashboard. We understand you might have some questions, and our Club Education Centre is here to help.

You will soon be able to download your annual levies notice from your owner dashboard, and we understand you may have questions. Our Owner Information team is at your service to explain the role your levies play.

What are Annual Levies?

Your annual levies equate to your portion of the Club’s annual operating costs.   For a moment, just imagine your Club Wyndham South Pacific ownership is a holiday home. Annual levies represent your contribution towards the upkeep and maintenance, insurance and taxes of this home.

What do Annual Levies cover?

Annual levies are crucial for carrying out refurbishments, maintenance, operations, and more at Club Wyndham South Pacific properties:

• Housekeeping, landscaping, and maintenance
• Resort staffing
• Rates, insurance, and other property taxes
• Utilities like electricity and water
• Body corporate fees
• General administration fees for club operations, including inventory management and reservations
• A reserve fund for refurbishments and replacement of fixtures and fittings
• Management expenses, such as Member Services, Club Education, Finance, and IT

Club Wyndham South Pacific operates on a not-for-profit basis, that is, the Club itself does not retain any profit or gain and the annual levies go towards all annual outgoings.  You can find more information on how your annual levies is expended in the 2025 Club Budget, which will also be available to view on your owner dashboard.

This video offers further explanation and showcases some of the refurbishments our Property Development team have recently been working on.

Click here to view the Resort Reports from the previous months.

Where can I find/pay my Levies?

Login to the Club Wyndham South Pacific website from 1 December using your owner login.

Once you’re on the Owner Dashboard, click on “My Account” to view or download a PDF file of your 2025 Annual Levies. 

If you need to make a payment or update your payment details, you can do so by using the Setup / Modify Autopay or Make a Payment links.

It’s important to pay your annual levies on time to maintain your club ownership benefits, such as making new reservations and preserving your existing stays. Failure to pay may result in restrictions and further actions to recover the club’s funds.

Tip: You can find information about how your levies are calculated on your Owner Dashboard by going to the Help Centre section under Finance and Levies.  It is also contained in the current Product Disclosure Statement.

While you’re online, we encourage you to book your next holiday as well! 

Financial Hardship

We understand that unforeseen circumstances can arise, and we are here to support you. If you are facing financial hardship, we encourage you to reach out to our Consumer Finance team.

Australia: 1800 021 129 (press Option 2)

New Zealand: 0800 558 668

Fiji: 00 800 32 63

Intl: +61 7 5512 8038
Email: accounts.receivable@wyn.com

The team is available to assist you Monday to Friday 8.30am to 5.00pm AEST (Australian Eastern Standard Time).

We hope this has provided valuable insights into the purpose and significance of levies. If you have any further questions or require additional information, please don’t hesitate to contact our Club Education Centre.

We are committed to ensuring your holiday experience remains exceptional, and we appreciate your understanding and cooperation in paying your annual levies on time for the benefit of all owners.

We wish you many memorable holidays for many years ahead!

Warm regards,

Your Club Education team