Links to External Websites
This Website or App may contain links to external websites for your convenience. Wyndham does not have control over external websites and cannot be responsible for the content or accuracy of information contained on these websites. Unless expressly stated, the provision of a link to an external website should not be construed as an endorsement, recommendation, preference or approval of that website or any products or services on that website. We will not accept any liability for your access, use or reliance of those websites.
Intellectual Property Rights
The material contained on this Website or App is protected by copyright, trademark and other intellectual property laws as applicable. Our name, logos and any other promotional materials or graphics contained on this Website or App may not be used without our written consent. The Website or App also contains trademarks, graphics and information which our suppliers and affiliates hold copyright in and you agree that all the materials displayed on or available through this Website or App, are protected by copyright, trademark and other intellectual property laws as applicable and are listed on this Website or App purely for your personal use only. You cannot copy, modify, alter, download, publish, broadcast, distribute, sell or transfer any information or materials on this Website or App unless provided for with our express written permission.
You agree, acknowledge and understand that in accessing the Website or App you must not:
act in any way which breaches the Terms;
use a username and/or password that does not belong to you;
supply, or attempt to supply, false or misleading information, or make a misrepresentation about your personal information or Wyndham, Wyndham’s subsidiaries and other related companies;
tamper with, hinder the operation of, or make any unauthorised modifications to the Website or App;
transmit any viruses, trojans, worms, defects or any other disabling feature to the Website or App;
use any search/data retrieval application, spider or any other device to retrieve or index any portion of the Website or App;
reformat or border any portion of the Website or App;
create fraudulent user account(s) or create account(s) by automated means;
use the Website or App to violate any network security, crack any encryption codes or transfer or store any illegal materials;
perform any act or do anything which imposes or is likely to impose an unreasonable or disproportionably large load on our IT infrastructure;
perform attacks, including denial of service attacks, which cause our Website or App to crash or become inaccessible; or
use this Website or App for any purpose that is unlawful, illegal or prohibited by the Terms whatsoever.
If you violate any of the Terms, your permission to use this Website or App immediately terminates without the necessity of any notice. Wyndham, at its sole discretion, retains the right to deny access to this Website or App to anyone for any reason, including for violation of the Terms.
Feedback /review messages
Our Website or App may enable you to post comments (for example, on blogs, forums or other public areas). You are responsible for all comments that you post (or that are posted using your username and password). You must not post any comment that:
is inflammatory (commonly referred to as ‘trolling’);
is xenophobic, racist, abusive, harassing or hateful;
is false, defamatory, inaccurate, threatening, invasive of a person’s privacy, or constitutes personal abuse directed at other users;
is obscene, sexually explicit or pornographic, or contains links to other sites that contain or promote obscene, sexually explicit or pornographic material;
constitutes commercial advertising, the promotion of gambling or the promotion of your own site (commonly referred to as ‘spamming’);
infringes someone else’s copyright or other intellectual property rights, or
violates any applicable law.
We welcome and value your comments and feedback regarding the Website or App. However, please note that any communications including but not limited to comments, feedback, notes, reviews, ideas or suggestions shall be regarded as and shall remain for an indefinite period into the future, the property of Wyndham. By submitting such communications to us you are assigning all your rights, titles and interests in all copyrights and other intellectual property rights in the comments and Wyndham will be entitled to use, reproduce, disclose, publish and distribute any communications to submit for any purpose, without restriction and without compensation of any kind.
Limitation of Liability and Disclaimer
The information on this Website or App is provided for your convenience. Wyndham makes no warranties of any kind regarding this Website or App including but not limited to warranties about the reliability, accuracy, fitness for purpose, merchantability or completeness of any information contained on the Website or App or that your access and use of the Website or App will be uninterrupted or error or virus free.
To the extent permitted by law, Wyndham, Wyndham’s subsidiaries and other related companies and any of its officers, employees or agents are not liable for any loss or claim of any kind (including, without limitation, consequential or economic loss or loss of profits), arising under or in connection with the Terms.
Wyndham reserves the right to report any wrongdoing, if and when it becomes aware of it, to any applicable government or law enforcement agencies. You agree to indemnify, defend and hold Wyndham, Wyndham’s subsidiaries and other related companies, its and their officers, directors, employees, affiliated or related entities, agents, licensors, and suppliers, harmless from and against any and all claims, demands, actions, costs, liabilities, losses and damages of any kind (including legal fees) resulting from your use of this Website or App, your breach of any provision of the Terms and/or any negligent acts, omissions or intentional wrongdoing by you. Any such indemnification shall be conditioned on Wyndham: (a) notifying you in writing of any such claim, demand, action, cost, liability, loss or threat of any thereof; (b) cooperating with you in the defense or settlement thereof; and (c) allowing you to control such defense or settlement. Wyndham shall be entitled to participate in such defense at its own cost and expense.
Changes to These Terms
New bookings at Australian resorts are currently unavailable for check-in dates up to and including January 31. This excludes Cub Wyndham Airlie Beach, Club Wyndham Marcoola Beach and Club Wyndham Golden Beach, while Club Wyndham Surfers Paradise will only be restricted for check-in dates on or before January 13 and Club Wyndham Shoal Bay on or before January 25. This is a temporary measure to address staff shortages and supply chain issues as a result of mandatory isolation requirements of COVID-19. Please note that bookings cannot be made for this period even if the website shows availability. We thank you for your understanding and apologise for any inconvenience.
Our Owner Services hours of operation have temporarily changed, as a result of staff absences due to isolation requirements of COVID-19. We will now close at 6pm Australian Eastern Standard Time so we can provide more support during the busier hours of the day.
If you have exhausted your annual Club housekeeping entitlement, you can proceed with your online reservation by selecting the ‘borrow housekeeping’ box prior to proceeding with your reservation.
If your reservation meets the minimum night requirements, a housekeeping token will be returned to your account the next business day. Alternatively you can call Owner Services to make the eligible booking using complimentary housekeeping.
Please note that Privileges complimentary housekeeping will only be awarded for an eligible stay once you have exhausted your annual Club housekeeping entitlement.
For more information please visit