Owner Login Tips
Login
- Enter your full Owner Number with all preceding 0’s, eg. 002012345678 or 00071234567.
- Type in both Owner Number and Password, avoid using auto fill or copy and paste from a saved document as blank spaces can sometimes be included and your login will fail.
- After entering your Owner Number and Password and clicking Login, if you receive a message stating, “Something went wrong please try again later.” it means either you are not registered for the site or are using an incorrect Owner Number or Password.
- You may need to re-register for the site if you have recently made a change to the ownership listed on your account, eg. a name was removed from your Ownership.
- Follow the steps outlined below for resetting your password.
- If you still receive the error message, “Something went wrong please try again later”, after resetting your password, it may mean that you did not enter your new Password or Owner Number correctly or you did not create a new password between 6-12 characters, number and letters only, no special characters. Please start the process again.
I forgot my password
To reset your password click on ‘I forgot my password‘. Do not use a mobile device, desktops or tablets are preferred.
1. Enter your Owner Number and Email address and click Send.
2. System will state ‘Email Sent’.
3. A reset email will be sent to your email address listed on your account within a couple of minutes.
- If you do not receive an email, please check your Spam/Junk mail, try a different device, and do not use a mobile phone.
- Have you recently made an account change such as removing one of the owner’s names from the account? If so, try to re-register your account.
- If you are having problems registering your account, please contact Owner Services so they can double check the details we have on record in our systems.
4. Once you receive the email click on the link in the email within 30 minutes of receiving it.
- If you receive the email but the link does not appear to show, check your security setting for your email provider as it may have stripped the link out of the email.
5. You will be redirected, enter Owner Number and Email address.
6. Enter New Password and enter Verify New Password, click Change Password (Note: Password needs 6-12 characters, number and letters only and no special characters).
7. System says ‘Set Password Success’.
8. Go to https://clubwyndhamsp.com/.
9. Click on Login.
10. Enter Owner Number and New Password, and the system will log you in.
Please click here for the Multifactor Authentication Troubleshooting & Tips page.
If you have tried all of the above steps and are still having login issues please contact Owner Services.
