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FAQs

INFORMATION AND ACTIVITY HUB

FAQs

Covid-19 Update 19 May 20 – Frequently Asked Questions

  When will your resorts reopen? We have released a roadmap of our reopening program for Club Wyndham South Pacific resorts, following the recent announcements from state and federal governments in Australia and New Zealand about the easing of t

FAQs

Changes to Developer benefits – FAQs

  What changes are you making? A reduction in Privileges fees for all Privileges members, effective from 1 June 2020 A requirement to surrender housekeeping token/s for transactions where credits are exchanged A minimum night stay for the Privil

FAQs

Covid-19 Update 24 Apr 20 – Frequently Asked Questions

When are resorts closed until? All Club Wyndham South Pacific resorts are currently closed until at least May 31, 2020. This date will continue to be reviewed as various Government directives and health and travel advice are updated. We have a team d

FAQs

Covid-19 Update 07 Apr 20 – Frequently Asked Questions

Coronavirus/COVID-19 FAQs   Are any resorts closed? We have made the difficult decision to close all Club Wyndham South Pacific Resorts to bookings. At this time, resorts are closed until 31 May 2020, however this date is subject to ongoing revi

FAQs

Covid-19 Update – Important Contact Details

If you are experiencing Financial Hardship, we are here for you. Contact our Consumer Finance team via email at accounts.receivable@wyn.com If your query relates to general Financial questions on your Levies or Finance by Wyndham account, please emai

FAQs

Covid-19 Update 30 Mar 20 – Frequently Asked Questions

Club Wyndham South Pacific Frequently Asked Questions (updated 30 March 2020)   Q: Are any resorts closed? A: We have made the difficult decision to close all Club Wyndham South Pacific resorts as follows: Club Wyndham Wanaka (closed) Ramada Res

FAQs

Covid 19 Update – FAQs 18 Mar 20

  Q: How is Wyndham Destinations Asia Pacific responding to changing novel coronavirus/COVID-19 situation? A: The health and safety of our owners, members, guests and staff is our top priority. We are closely monitoring guidance from public heal