Important updates about your club, ownership and resorts during the COVID-19 pandemic. FAQs and more.
The COVID-19 pandemic and the restrictions to limit its spread has brought about the forced cancellation of thousands of Club Wyndham South Pacific reservations. Our teams have strived to minimise the impact on owners by making our cancellatio
COVID-19 LOCKDOWN EXTENDED IN VICTORIA On Sunday, the Victorian government announced two separate roadmaps out of its current COVID-19 restrictions – one for the Melbourne metropolitan area and one for the rest of the state. The current lock
Download it in pdf format: here Domestic COVID-19 Cancellation Policy All cancellations that are covered by one of the below policy will be refunded by overriding cancellation. If the reservation has expired credits, a voucher will be i
Our teams continue to monitor the COVID-19 situation and respond to the latest health and travel advice. Border closures within Australia and internationally are expected to continue next month, so we are currently assessing an extension to our cance
Recently, there have been some positive signs regarding the COVID-19 situation, particularly in Australia. However, realising that the situation may take some time to rectify, we extended the dates of our COVID-19 cancellation policy this week to giv
CANCELLATION POLICY EXTENSION While we are seeing some positive signs in terms of falling numbers of new COVID-19 cases in the South Pacific, we anticipate that the COVID-19 situation will not conclude quickly. Therefore, we have decided to ex
With the COVID-19 situation continuing to evolve in unexpected ways, not all Privileges members who are trialling a higher tier have been able to experience the full benefits of that new tier. In addition to the announcement last week of a mem
We are beginning to see some positive signs in New South Wales and Victoria with the lowering of new COVID-19 cases. Our teams continue to monitor the situation closely and make changes to our cancellation policy as appropriate. Our thoughts are, of
NEW COVID-19 RESTRICTIONS EXTENDED TASMANIA The Tasmanian Government has announced the extension of border closures to all other states and territories until at least December 1. As the COVID-19 situation has evolved rapidly and has bee
This group live virtual Q&A call took place during Victoria’s lockdown and was hosted by Emma Sheldrick & Rebecca Hitchcock, with guests Barry Robinson, David Wray and Warren Cullum answering owners’ questions live. The video was f
Reduction in Privileges by Wyndham Fees for August & September 2020 At Wyndham Destinations Asia Pacific, we appreciate that many Privileges members are experiencing challenges as a result of COVID-19. We hope we can help ease the financia
We saw New Zealand re-implement COVID-19 restrictions again this week, in a sign that we are not yet out of the pandemic. Our teams continue to monitor the latest government updates and we are always poised to change our cancellation policy if necess
