We are also monitoring the latest health and travel information from all levels of government, the World Health Organisation and other regional, national and international health bodies and acting on the guidance of those authorities.
You will notice some changes we have made to give you more space and reduce person-to-person contact. Our resort teams are taking the greatest care to make sure these are not intrusive and improve your experience on holiday.
Check-in and check-out
At times, we will need you to partner with us in our efforts to keep you healthy and safe. For example, if you have a mid-stay clean, we will arrange a time to do the cleaning and we will ask you to leave the room for the duration.
Our resorts are operating at a reduced capacity at the moment and some amenities may be closed or have limited availability in order to make social distancing easy for you. Reduced availabilities will be clearly indicated. We look forward to opening every resort and all amenities in the near future.
For specific information on each resort, please see below.
Looking for a seamless low contact check-in and check-out experience? Register for express check-in by visiting – https://express.wyndhamap.com/
We strive to have a website that is accessible to individuals with disabilities. If you encounter any difficulty in using our site, please contact us at Accessibility.AP@wyn.com. We will work with you to ensures that you have all the necessary information before booking your holiday.
Please keep in mind that as the owner, you are responsible for your guest/s complying with our Club guidelines and regulations, including your guest/s behaviour whilst staying at the resort and any charges resulting from your guest/s usage at the resort.
Some States and territories in Australia have closed their borders to non-essential travel due to COVID-19. Each state or territory has their own entry requirements. Please check most up-to-date information about entry conditions, forms and requirements on the government website of the state and territory you are travelling to.
|QUEENSLAND||NEW SOUTH WALES||VICTORIA|
|Coffs Harbour – Terraces|
Coffs Harbour – Treetops
Port Macquarie (Flynns Beach)
Port Macquarie (Northpoint)
|Seven Mile Beach||Darwin|
|Denarau Island, Fiji||Zhongshan Park, Ramada Singapore|
Zhongshan Park, Days Hotel
|Ramada Plaza Melaka||Ramada Bali Sunset Road, Kuta|
Wyndham Jivva Bali
Club Wyndham Dreamland Bali
|Ka ‘Eo Kai, Kauai|
Bali Hai, Kauai
GUEST BOOKINGS: Please keep in mind that as the Owner you are responsible for your Guest’s complying with Club guidelines and regulations, your Guest’s behaviour whilst staying at the resort, and any outstanding charges resulting from Guest’s usage at the resort.
From 1 September 2016 payments made by credit card for any charges incurred during your stay at a Club Wyndham South Pacific Club resort will incur a Credit Card Service Fee of 0.9% in addition to the total amount payable.
Charges incurred during your stay at Club Wyndham Denarau Island will incur at Credit Card Service Fee of 3.0% in addition to the total amount payable.
Pets are not allowed at any Wyndham Vacation Resorts Asia Pacific, Club Wyndham South Pacific Club or Associate property except in the case of hearing, mobility or vision-impaired guests. Please advise at time of booking if this applies.
Wi-Fi is available at most resorts however it may incur additional charges. We recommend contacting the individual resort reception to find out more.
Grocery Service: available at selected resorts, click here to find out more.
Does your reservation include an apartment move during your stay? The following guidelines apply:
To make the most of the surrounding area, a car is recommended. Discounted car rental rates are available through Travel by Wyndham. Please call 1300 850 160.
Limited cots and highchairs are available at the resorts for use during your stay. Please ensure these are requested at the time of booking and we recommend contacting the resort 24-48 hours prior to your check in to confirm your request.
Credit card payments relating to Fun Time, Bonus Time and One Time Credits bookings will incur a Credit Card Service Fee of 1.5%, in addition to the amount payable.