Before you go – Fortitude Valley Brisbane

Planning a holiday at one of your Club Wyndham resorts? Keep informed of special check-in details, parking availability, plus latest resort updates and developments.

We strive to have a website that is accessible to individuals with disabilities. If you  encounter any difficulty in using our site, please contact us at Accessibility.AP@wyn.com. We will work with you to ensures that you have all the necessary information before booking your holiday.

TRYP Fortitude Valley Brisbane

**Alert: As a precautionary measure, as part of our COVID-19 risk reduction plan, we have closed our gym until further notice. We have also added hand sanitizers throughout the resort for your use as well.

**Ross River Virus Warning June/July 2020: Health authorities have reported elevated Ross River virus activity in 2020 across New South Wales & Queensland Australia. Taking extra precautions against mosquito bites is recommended.**

**Please note this is an Associate property, and Privileges benefits do not apply**

**The Hotel is a 30 minute drive from Brisbane international and domestic airport. Check in 2:00pm and Check out is 10:00am. The Hotel will require a $100 Security Deposit/Credit Card Authorization upon check-in. Please note that the amount of $100 will be “held” on the credit card, and released by the guest’s bank within 5-10 business days.**

• Car Parking: There is secure parking available at an offsite car park. Cost is $25 per night, payable to the hotel for Self-parking or $40 per night, payable to the hotel for Valet parking. Parking kerbside is limited due to a clearway during the hours of 7:00am-9:00am and 4:00pm-6:00pm. Arrival details will be advised by the resort, prior to your arrival.
• The Hotel Rooftop Bar, Up on Constance is open Friday – Sunday. Business Hours are 4:00pm till late Friday, and 2:00pm till late on Saturday and Sunday. In the event of the rooftop bar being booked for a private function, the hotel will suggest a suitable alternativ close by for a drink.
• Please note the unit windows cannot be opened.
• A laundry service is available through house-keeping. Prices available at the Hotel.
• A strict occupancy limit of 2 people. Owners can pay a fee directly to TRYP Fortitude Valley to upgrade and have interconnecting rooms. To upgrade to an interconnecting apartment, please call the hotel as soon as you have made your reservation with WorldMark as there are limited apartments available
• If you are a Privileges member, your holiday groceries can now be ordered through Coles online! Log in to privilegesbywyndham.com with your Owner Number and the same password that you use for online bookings, and then click on ‘Resort Benefits‘ on the top menu for more details.

Guest Bookings: Please keep in mind that as the Owner you are responsible for your Guest’s complying with Club guidelines and regulations, your Guest’s behavior whilst staying at the resort, and any outstanding charges resulting from Guest’s usage at the resort.

Credit Card fees: From 1 September 2016 payments made by credit card for any charges incurred during your stay at a Club Wyndham resort will incur a Credit Card Service Fee of 0.9% in addition to the total amount payable.

Pets: Pets are not allowed at any Club Wyndham, Ramada by Wyndham or Associate property except in the case of hearing, mobility or vision-impaired guests. Please advise at time of booking if this applies.

Wi-Fi is available at most resorts however it may incur additional charges. We recommend contacting the individual resort reception to find out more.

Grocery Service: available at selected resorts, click here to find out more.

General:

Does your reservation include an apartment move during your stay? The following guidelines apply:

• Guest is responsible for packing own belongings.
• Check out time for the first apartment is 10:00am.
• Guest may be unable to check into next apartment until 2:00pm. Luggage can be left at Reception.
• Reception staff are unable to modify bookings to avoid apartment moves. If you have any enquiries, please contact your Owner Services Team on 1300 850 160 (AU), 0800 850 160 (NZ), or 008 003 263 (FJ)

To make the most of the surrounding area, a car is recommended. Discounted car rental rates are available through Travel by Wyndham. Please call 1300 850 160.

Limited cots and highchairs are available at the resorts for use during your stay. Please ensure these are requested at the time of booking and we recommend contacting the resort 24-48 hours prior to  your check in to confirm your request.

Credit card payments relating to Fun Time, Bonus Time and One Time Credits bookings will incur a Credit Card Service Fee of 1.5%, in addition to the amount payable.