Before you go – Airlie Beach

Planning a holiday at one of your Club Wyndham resorts? Keep informed of special check-in details, parking availability, plus latest resort updates and developments.

We strive to have a website that is accessible to individuals with disabilities. If you  encounter any difficulty in using our site, please contact us at Accessibility.AP@wyn.com. We will work with you to ensures that you have all the necessary information before booking your holiday.

Club Wyndham Airlie Beach Whitsundays

**Covid-19 Risk Reduction Plan Alert: As a precautionary measure, the resort facilities have the below restrictions in place:

– Swimming pool – Maximum 20 pax
– Gym – Maximum 1 pax or 1 household/family staying in same apartment
– Outside spa – Opem – Maximum 1 pax or 1 household/family staying in same apartment
– Restaurant – Maximum 20 pax (Strict social distancing rules applied of 1.5 metres between setting)

**Ross River Virus Warning June/July 2020: Health authorities have reported elevated Ross River virus activity in 2020 across New South Wales & Queensland Australia. Taking extra precautions against mosquito bites is recommended.**

**ALERT: BALCONY RESTORATION PROJECT: This property will be undergoing a balcony restoration project in the coming months. Works are expected to commence on 26th August 2020, with an estimated completion date of late December 2020 (subject to change). General hours of work are 6.30am to 6.30pm Monday to Saturday. During this time, you will experience increased activity around the resort as tradesmen carry out these repairs. Some noise will be experienced due to the use of power tools & mechanical equipment, however the impact to owners and their guests is expected to be minimal, with no loud tools or machinery permitted before 9.00am.Throughout this period, all resort facilities will remain open (subject to Covid-19 restrictions).

  • Not all club rooms have lift access, if lift access is required please reach out to Owner Services to request this. The resort will attempt to accommodate your needs to the best of their ability, however due to the best fit system we are unable to guarantee this.
  • The resort is located at the top of a hill, with steep pathways. Buildings are spread out across the grounds This may pose a problem for those with mobility issues. Motorised buggies may be available for use within the property. Please check with Reception upon arrival. Taxi may be a preferred mode of travel to/from the main centre of town as this walk may not be suitable for those with mobility issue or prams.
  • Body Corporate By-Laws do not allow caravans, boats or trailers of any kind on the site.
  • Reception is open from 7:00am – 9.00pm daily. If arriving outside of these hours, please contact the resort to advise.
  • Onsite Restaurant – Tides: Sunday & Monday – Breakfast Only: 7:00am – 10:00am. Tuesday to Saturday –  Breakfast 7.00am – 10.00am  / All Day Dining 11:00am – 9:00pm
  • A $100 deposit or credit card imprint is required upon check-in.
  • The outdoor swimming pool is unheated all year round.

General

Guest Bookings: Please keep in mind that as the owner you are responsible for your guest’s complying with Club guidelines and regulations, your guest’s behaviour whilst staying at the resort, and any outstanding charges resulting from guest’s usage at the resort.

Credit Card fees: From 1 September 2016 payments made by credit card for any charges incurred during your stay at a Club Wyndham resort will incur a Credit Card Service Fee of 0.9% in addition to the total amount payable.

Pets: Pets are not allowed at any Club Wyndham, Ramada by Wyndham or Associate property except in the case of hearing, mobility or vision-impaired guests. Please advise at time of booking if this applies.

Wi-Fi is available at most resorts however it may incur additional charges. We recommend contacting the individual resort reception to find out more.

Grocery Service: available at selected resorts, click here to find out more.

Free Activities to Owner:

  • Fishing Gear
  • 2x Free Shuttle Bus to Airlie Lagoon (9am and 5pm)
  • Board Games
  • Thursday Movie Night
  • Bicycle Hire

Tours: Plan ahead!! Contact our friendly Resort Reception staff to book your tour with one of our preferred tour operators.

Does your reservation include an apartment move during your stay? The following guidelines apply:

  • Guest is responsible for packing own belongings.
  • Check out time for the first apartment is 12:00pm (noon).
  • Guest may be unable to check into next apartment until 4:00pm. Luggage can be left at Reception.
  • Reception staff are unable to modify bookings to avoid apartment moves. If you have any enquiries, please contact your Owner Services Team on 1300 850 160 (AU), 0800 850 160 (NZ), or 008 003 263 (FJ)

To make the most of the surrounding area, a car is recommended. Discounted car rental rates are available through Travel by Wyndham. Please call 1300 850 160.

Limited cots and highchairs are available at the resorts for use during your stay. Please ensure these are requested at the time of booking and we recommend contacting the resort 24-48 hours prior to  your check in to confirm your request.

Credit card payments relating to Fun Time, Bonus Time and One Time Credits bookings will incur a Credit Card Service Fee of 1.5%, in addition to the amount payable.