January 21, 2021 | Owner Announcements
This information was sent by email to owners who are not members of the Privileges program. A previous email about the return of Wyndham Rewards included this information.
All Premier Club Wyndham South Pacific owners have benefits extended to them by the club’s Developer, Wyndham Destinations Asia Pacific, which can be made available or change over time.
Some of these benefits include or have included Club Wyndham To/From, access to Associate Resorts and Apollo Motorhomes*, which give owners the opportunity to exchange their credits for products of financial value. The Developer’s Privileges program provides Privileges members additional opportunities through benefits like Wyndham Rewards, which will re-launch from March 1.
Premier owners can also access other Developer benefits including Fun Time and One Time Credits, which allow you to purchase nights at club properties from the Developer, subject to terms and conditions.
We thought we would take this opportunity to provide non-Privileges owners with an explanation on how the Developer provides these benefits.
Developer benefits as an exchange mechanism
The benefits provided by the Developer work in a similar way to timeshare exchange programs – that is, when owners utilise their credits to stay at another timeshare club’s property and someone from that timeshare club gets to stay at Club Wyndham South Pacific.
How Developer exchanges work
The Developer purchases products or services at its own cost and provides them to owners in exchange for credits from Club Wyndham South Pacific owners.
The Developer recovers the costs it incurs, from the use or sale of bookings made with these credits. As the Developer promotes and sells vacation credits, it is continually looking at ways in which it can assist owners to use their credits and enjoy the benefits of ownership.
When providing Developer benefits, its objective is to provide these benefits to owners while achieving a financial balance. The Developer does not look to profit from exchanging credits, however does aim to cover costs and not make a loss. This is why Developer benefits change from time to time and why we always state that Developer benefits (unlike your Club benefits) can change or be removed, as market conditions such as demand for the benefits or the cost of providing these benefits continually change. A recent example is the current suspension of Club Wyndham To/From and Associate Resorts due to the uncertainty and restrictions experienced as a result of Covid-19.
The Developer monetises the credits it receives from owners by making bookings in Club properties and providing them to its guests, just as all club owners are entitled to do, subject to club guidelines. The Developer may sell the bookings through online platforms or other avenues, or sell the credits themselves via Developer benefits like One Time credits and Fun Time. Many current owners would have first trialled club accommodation through a discounted stay made possible through these exchange mechanisms.
You may sometimes see club apartments available online because they are Developer bookings, or because the club has apartments at mixed-use properties which include Developer or third party owned rooms available to the general public (for example, Ramada Resort by Wyndham Rotorua Marama or Club Wyndham Surfers Paradise).
It is important to note that the Developer must comply with the same booking rules as any Club Wyndham South Pacific owner when it makes bookings (for example, the 13-month window).
These bookings do not place additional pressure on availability. The Developer is making bookings with credits which would otherwise be used by owners. The total amount of credits on issue and club inventory does not change.
We hope the information has provided you with a more complete knowledge about how Developer benefits work.
The Wyndham Destinations Asia Pacific team
* Please note that, Developer benefits for non-Privileges members are currently suspended but remain under ongoing review.