Bavaria

Check-in Time: 4:00pm    Check-out Time: 12:00pm 

Pool Hours: Open 7:00am – 10:00pm 

Car Parking: Free outdoor on-site car parking. 

Luggage: Dedicated luggage room to store luggage for guests after check out, or before check in is available. Please note that items are left unattended at the owner’s risk. 

CRITICAL INFORMATION – MUST READ: Effective from Monday 12th July 2021, all owners/guests checking into CWSP Properties MUST present photo ID in the form of a passport or driver’s license upon check-in. The ID must match the reservation in the Hotel’s PMS (Property Management System) and credit card provided. Guest name MUST be added to the reservation at time of booking, or prior to check-in. Only the Owner Services Team can add or amend a guest name. If owners call a resort to ask for a change to guest name, they will be redirected to Owner Services. 

Taxes: This property requires a Spa fee to be collected by the property on behalf of the municipality. It’s referred to as ‘Kurabgabe’ and is a contribution to the production and maintenance of the municipal spa facilities. • The spa fee will be calculated according to the number of nights. o € 2.00 Per night for persons over the age of 18 o € 1.00 Children from 6 years until the age of 18 • This obligation does not depend on whether and to what extent facilities are actually used. Spa area is the municipality. 

Ski Area :  Only 9 km to the Ski Slopes in Tegernsee, which are open 8:00am – 5:00pm daily, ski equipment available for hire . Free local bus to the ski lifts (6 km away) with bus pass from hotel. There is also a ski area is located at Spitzingsee and seasonal, open November – March annually, though this is dependent according to the snow. There is a complimentary bus for guests from Schliersee to Spitzingsee. 

Guest Bookings: Please keep in mind that as the Owner you are responsible for your Guest’s complying with Club guidelines and regulations, your Guest’s behaviour whilst staying at the resort, and any outstanding charges resulting from Guest’s usage at the resort. 

Credit Card Fees: From 1 September 2016 payments made by credit card for any charges incurred during your stay at a Club Wyndham resort will incur a Credit Card Service Fee of 0.9% in addition to the total amount payable. 

Wi-Fi is available at most resorts however it may incur additional charges. We recommend contacting the individual resort reception to find out more. 

Grocery Service: available at selected resorts, click here to find out more. 

General: 

Does your reservation include an apartment move during your stay? The following guidelines apply: 

• Guest is responsible for packing own belongings. 
• Check out time for the first apartment is 12:00pm (noon). 
• Guest may be unable to check into next apartment until 4:00pm. Luggage can be left at Reception. 
• Reception staff are unable to modify bookings to avoid apartment moves. If you have any enquiries, please contact your Owner Services Team on 1300 850 160 (AU), 0800 850 160 (NZ), or 008 003 263 (FJ) 
• To make the most of the surrounding area, a car is recommended. Discounted car rental rates are available through Travel by Wyndham. Please call 1300 850 160. 

Limited cots and highchairs are available at the resorts for use during your stay. Please ensure these are requested at the time of booking and we recommend contacting the resort 24-48 hours prior to your check in to confirm your request. 

Credit card payments relating to Fun Time, Bonus Time and One Time Credits bookings will incur a Credit Card Service Fee of 1.5%, in addition to the amount payable. 

• Pet policy

Pets are not allowed at most Club Wyndham or Ramada by Wyndham properties.  Exceptions apply in the case of hearing, mobility and/or vision impaired guests, please advise at time of booking if this applies, or those staying in dog friendly designated units at designated resorts see here for more information.