Tuscany

Check-in Time: 4:00pm    Check-out Time: 12:00pm 

Pool Hours: TBA 

Car Parking: Outdoor parking available. 

Accessibility: 3 floor building with no elevators 

Luggage: Dedicated luggage room to store luggage for guests after check out, or before check in is available. Please note that items are left unattended at the owner’s risk. 

Laundry: Communal laundry facilities, 3 euros for washing 3 euros for drying. 

Taxes: This property requires a tourist tax which is collected from each booking upon checkout. The tax is a maximum 7.5 euros per stay or 1.5 euros per day, per person above 12 year old. 

Accessibility: This property is a 3 storey walk-up (no lifts). If ground floor is required, please ensure you have booked a ground floor apartment. 

CRITICAL INFORMATION – MUST READ: Effective from Monday 12th July 2021, all owners/guests checking into CWSP Properties MUST present photo ID in the form of a passport or driver’s license upon check-in. The ID must match the reservation in the Hotel’s PMS (Property Management System) and credit card provided. Guest name MUST be added to the reservation at time of booking, or prior to check-in. Only the Owner Services Team can add or amend a guest name. If owners call a resort to ask for a change to guest name, they will be redirected to Owner Services. 

Guest Bookings: Please keep in mind that as the Owner you are responsible for your Guest’s complying with Club guidelines and regulations, your Guest’s behaviour whilst staying at the resort, and any outstanding charges resulting from Guest’s usage at the resort. 

Credit Card Fees: From 1 September 2016 payments made by credit card for any charges incurred during your stay at a Club Wyndham resort will incur a Credit Card Service Fee of 0.9% in addition to the total amount payable. 

Wi-Fi is available at most resorts however it may incur additional charges. We recommend contacting the individual resort reception to find out more. 

Grocery Service: available at selected resorts, click here to find out more. 

**Seasonal Restaurant Hours: The onsite restaurant is closed during the winter season from approx. late October, until the following Easter. During this period the onsite restaurant will only open during Christmas and New Year, before closing again for the remainder of the winter season.** 

General: 

Does your reservation include an apartment move during your stay? The following guidelines apply: 

• Guest is responsible for packing own belongings. 
• Check out time for the first apartment is 12:00pm (noon). 
• Guest may be unable to check into next apartment until 4:00pm. Luggage can be left at Reception. 

• Reception staff are unable to modify bookings to avoid apartment moves. If you have any enquiries, please contact your Owner Services Team on 1300 850 160 (AU), 0800 850 160 (NZ), or 008 003 263 (FJ) 
• To make the most of the surrounding area, a car is recommended. Discounted car rental rates are available through Travel by Wyndham. Please call 1300 850 160. 

Limited cots and highchairs are available at the resorts for use during your stay. Please ensure these are requested at the time of booking and we recommend contacting the resort 24-48 hours prior to your check in to confirm your request. 

Credit card payments relating to Fun Time, Bonus Time and One Time Credits bookings will incur a Credit Card Service Fee of 1.5%, in addition to the amount payable. 

• Transportation advisories 

N/A

• Pet policy 

Pets are not allowed at most Club Wyndham or Ramada by Wyndham properties.  Exceptions apply in the case of hearing, mobility and/or vision impaired guests, please advise at time of booking if this applies, or those staying in dog friendly designated units at designated resorts see here for more information. 

Due to the remote location, we recommend hiring a car to get to WorldMark South Pacific Club Tuscany, which is two and a half kilometres from the nearest village (Palaia), although Taxis are available to transport within the Tuscan countryside. Resort transfers are provided by a third party; Francesco a has a fleet of various-size cars and minivans available. Guests can pay directly to the driver with a credit card. Resort transfers can be booked directly with our reception team by emailing reception@borgodicolleoliresort.com.