Coffs Harbour – Terraces

REFURBISHMENT: Please note that guests may experience noise throughout the month of September due to refurbishment work.

Important Reminder: Effective from Monday 12th July 2021, all owners/guests checking into CWSP Properties MUST present photo ID in the form of a passport or driver’s license upon check-in. The ID must match the reservation in the Hotel’s PMS (Property Management System) and credit card provided. Guest name MUST be added to the reservation at time of booking, or prior to check-in. Only the Owner Services Team can add or amend a guest name. If owners call a resort to ask for a change to guest name, they will be redirected to Owner Services.

Check-in Location: Check-in for this property is at Club Wyndham Coffs Harbour (Treetops)

Check-in Time: 4pm 

Check-out Time: 12pm

Reception Hours: 7am – 11pm, daily 

Main Pool Hours:  7am – 1opm

Outdoor Pool Hours: 7am – 10pm

Parking: Please note each apartment comes with 1 allocated carpark. Guests must park in their allocated spot for the duration of their stay. There is very limited additional spaces for guests of owners.  

Resort Facilities: Owners and guests have access to Treetops and Pacific Bay Resort, however there are limited facilities in the Terraces building. 

Access: All units are on a hill with no elevators. Facilities for the resort are all spread out and there are a lot of stairs. Requests can be made for lower floor apartments, however this cannot be guaranteed. All 2 Bedroom Apartments are on upper floors. 

Owners with mobility issues must request apartments with elevator access at the time of booking, as not all apartments at Club Wyndham Coffs Harbour have elevator access.

Most facilities at Pacific Bay Resort Coffs Harbour are available to Club Wyndham Owners 

To ensure you continue to enjoy a diverse array of experiences when you holiday in Coffs Harbour, there is an also options for meal delivery services – see reception for recommendations.

Smoking policy: Owners and/or guests are able smoke in the designated smoking areas or on their apartment balconies, if they have one. You cannot smoke in your room at any time and, when smoking on a balcony, the door must be closed – you will be liable for an additional cleaning fee if smoke affects the inside of the room. Please consider other club owners and guests and try to smoke in a way where there is minimal or no chance of affecting others. 

Wi-Fi is available at most resorts however it may incur additional charges. We recommend contacting the individual resort reception to find out more. 

Grocery Service: Available at selected resorts, click here to find out more.

Pet policy: Pets are not allowed at most Club Wyndham or Ramada by Wyndham properties.  Exceptions apply in the case of hearing, mobility and/or vision impaired guests, please advise at time of booking if this applies, or those staying in dog friendly designated units at designated resorts see here for more information. 

Guest Bookings: Please keep in mind that as the Owner you are responsible for your Guest’s complying with Club guidelines and regulations, your Guest’s behavior whilst staying at the resort, and any outstanding charges resulting from Guest’s usage at the resort.

Credit Card Fees: $1.00 for pre-authorisation for owners. If guests cannot provide a credit card for pre-authorisation, $100 cash deposit is required. Credit Card fees: From 1 September 2016 payments made by credit card for any charges incurred during your stay at a Club Wyndham resort will incur a Credit Card Service Fee of 0.9% in addition to the total amount payable.

Car Recommendation: To make the most of the surrounding area, a car is recommended. Discounted car rental rates are available through Travel by Wyndham. Please call 1300 850 160.

This property is not managed by Wyndham therefore Lifestyle benefits do not apply.