Booking RCI Properties
Now you’re probably wondering, ‘where do I find all of these properties?’ Well, to browse through the RCI® directory of resorts you just need to:
Jump onto the Club Wyndham South Pacific Club website www.clubwyndhamsp-new.com
Sign in with your Ownership number and password
Go to the Owner Dashboard and click on the ‘RCI Exchange’ located on the right hand side of the page.
Accept two terms and conditions pages
You will be redirected to the RCI® search page, designed specifically for Club Wyndham South Pacific owners – it will show you prices in vacation credits
Hint: ‘Check in’ days are usually Friday or Saturday – although this can vary between properties
Exchange Bookings
There are three different types of exchange bookings that you can do with RCI®. So let’s talk more about this…
Confirm First - Simply means that you confirm a reservation before you transfer your vacation credits into RCI®
Vacation credits are only deducted after the reservation is confirmed (within three- five business days)An RCI® exchange fee and housekeeping fee/token is required
Spacebanking – Simply means you are transferring vacation credits into your RCI® account without making a booking.
Spacebanked credits will have a lifespan within RCI® of two years, which is great for any vacation credits coming up to expire in your Club Wyndham account
Things to note:
Once you Spacebank your vacation credits into RCI® they cannot be transferred back into your Club Wyndham ownership
I would personally only recommend to Spacebank if you have vacation credits expiring soon
We would recommend allowing up to 72 hours for the vacation credits to be transferred into your RCI® account.
Contact Owner Services on AU1800 850 160; NZ0800 850 160 or FJ 00 800 32 63 to request your Credits be Spacebanked
Instant Exchange – Is RCI®’s discounted option for last minute availability. It will always be for 7 nights’ accommodation worldwide available
It only requires 3,000 vacation credits – regardless of the location, apartment size and season that you choose (available at selected apartments)
An exchange fee and housekeeping service will be charged at the time of confirmation.
To book you can either go online (as mentioned above) or by contacting RCI® directly on the below numbers
RCI®’s Booking Cancellation Policy
As RCI® is a separate complimentary membership it means that RCI®’s cancellation guidelines will be a little different to the Club Wyndham South Pacific ownership
RCI®’s Standard Booking Cancellation Policy is below
If you are cancelling an RCI® booking more> than 22 days prior to check in then $75 is forfeited from the exchange fee.
If you are cancelling an RCI® booking
Hint: I highly recommend referring to your confirmation letter after you make your booking with RCI® as some resorts have their own cancellation policy.
Highlight the cancellation policy, put it on your fridge, your calendar, or your phone, do whatever you have to do to remember it – It’s vital that you don’t forget and lose your entire exchange fee.
RCI Contact Details
RCI® are available on the following numbers:
Australia: 1300 737 667
New Zealand: 0800 737 667
Fiji: +61 7 5588 9999
