There is a 48 hours waiting period between a cancellation and a new reservation if:
If the cancellation is due to illness the owner can request a refund of the credits. The owner will need to send a letter or email attached with a doctors/medical certificate to Owner Services.
The credits are not guaranteed to be refunded, subject to Club Wyndham’s consideration. Credits reinstated for this reason should be assigned with an expiry date in accordance with their original expiry date. In the case of credits that have already expired or are within 3 months of expiry, the credits shall be awarded with 3 months validity.
*If the reservation is for a guest and requires cancelling for the above reason, the guest name must show on the reservation and the information required is as above.
Reservation | owner.reservations@wyn.com |
Finance and levies | accounts.receivable@wyn.com |
Travel Club | travel.club@wyn.com |
Customer Care | customerteam@wyn.com |
Club Wyndham South Pacific ARSN 092 334 015
© 2020 Wyndham Destinations Asia Pacific. All rights reserved.
If you have exhausted your annual Club housekeeping entitlement, you can proceed with your online reservation by selecting the ‘borrow housekeeping’ box prior to proceeding with your reservation.
If your reservation meets the minimum night requirements, a housekeeping token will be returned to your account the next business day. Alternatively you can call Owner Services to make the eligible booking using complimentary housekeeping.
Please note that Privileges complimentary housekeeping will only be awarded for an eligible stay once you have exhausted your annual Club housekeeping entitlement.
For more information please visit
https://clubwyndhamsp.com/activitieshub/changes-to-developer-benefits/