Dreamland Property Update

Please note that the planned opening date for Club Wyndham Dreamland Bali has been delayed. We apologise sincerely for any inconvenience.

Extended closure of Club Wyndham Dreamland Bali
It is very common in the hospitality industry – including the Indonesian market – that the accommodation at a hotel or resort is owned by investors or various owners (of which Club Wyndham South Pacific is one), while the facilities, food and beverage and common areas like reception and the rights to operate the property as a hotel can be owned by another party. At Wyndham Dreamland Resort Bali, these areas are owned by a joint venture of two local companies (“JV Owners”).

A legal dispute has arisen between the JV Owners. Whilst the club is not a party to the dispute, the JV Owners have requested that we do not recommence operations until the dispute is resolved.

Following the request, the legal advice we have received is that we should not act unilaterally to open the resort (or the club apartments) until the dispute is resolved. Whilst we are unable to predict a reopening date at this time, we anticipate the resort will remain closed until at least October 31 – although we are also preparing for the possibility that this situation could extend beyond October.

Bookings at the resort
If you have an existing booking at the resort and would like to travel to Bali, our team is ready to arrange alternative accommodation at Wyndham Tamansari Jivva Resort Bali or Wyndham Garden Kuta Beach Bali. Wyndham Jivva Bali is nestled among rice paddies and positioned on the black sands of Lepang Beach, a short drive from the renowned Ubud region and the Bali Safari and Marine Park. Wyndham Garden Kuta Beach is located right on Kuta Beach, a perfect place for swimming and surfing, perusing local markets and enjoying the eclectic nightlife.

Both properties offer hotel or studio style accommodation which is smaller and includes fewer features than some categories of villa at Club Wyndham Dreamland Beach. For this reason, the team is also currently investigating additional accommodation options in the vicinity, but we have yet to confirm any availability. We should have more information on any potential alternatives in the coming days and you are welcome to hold off confirming a cancellation until then.

We hope that you will understand these circumstances are unique and are completely outside of our control. However, we have – and will continue to – investigate all avenues possible to try and achieve a solution for owners and our ongoing association with this property, which has been enjoyed by many owners to date.

We have now blocked all new bookings for Club Wyndham Dreamland Bali until January 31, 2023. We will provide you with more information as we become aware of any updates. As mentioned in previous communications, our property development team is also undertaking a refurbishment of club villas in readiness for opening. The below photos are progress shots and not the finished product.

Again, we thank you for your patience and understanding.

Sincerely
Warren Cullum
Senior Vice President Operations

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