Before you go – Kirra Beach

Planning a holiday at one of your Club Wyndham resorts? Keep informed of special check-in details, parking availability, plus latest resort updates and developments.

We strive to have a website that is accessible to individuals with disabilities. If you  encounter any difficulty in using our site, please contact us at Accessibility.AP@wyn.com. We will work with you to ensures that you have all the necessary information before booking your holiday.

Club Wyndham Kirra Beach

Kirra will be commencing the building painting on July 2022.

We would like to inform owners of nearby construction and possible associated noise, at the end of Winston Street.  Construction is estimated to conclude July 2023, with daily works between 6:30am to 6pm, Monday to Saturday.  The development has received council approval to commence work at 6:30am. 

GYM REFURB: The gym will be closed for some refurbishment works on the following dates this September 2022: 12th (Monday), 13th (Tuesday), 14th (Wednesday ), and 15th (Thursday) and will reopen on 16 September.

In line with maintaining our properties to a high standard, Club Wyndham Kirra Beach will be undergoing an external painting programme this year. This painting work is scheduled to commence in August 2022 and run through to December 2022, weather permitting. During this time the building will be sectioned off with tradespeople on site each day from 7:00am – 3:00pm, using abseiling equipment including ropes and swing cages.

This painting work is being completed in sections, and during the work for each section, apartment balconies will be only accessible from 3pm onwards. To further maintain the safety of guests and tradespeople, the rooftop area will also only be accessible from 3pm onwards. Reception will be able to advise guests on arrival which section is currently being painted.

QLD COVID INFORMATION: Please visit: https://www.qld.gov.au/health/conditions/health-alerts/coronavirus-covid-19 to familiarise yourself with the QLD health recommendations prior to commencing your travel.

CRITICAL INFORMATION – MUST READ: Effective from Monday 12^th July 2021, all owners/guests checking into CWSP Properties MUST present photo ID in the form of a passport or driver’s license upon check-in. The ID must match the reservation in the Hotel’s PMS (Property Management System) and credit card provided. Guest name MUST be added to the reservation at time of booking, or prior to check-in. Only the Owner Services Team can add or amend a guest name. If owners call a resort to ask for a change to guest name, they will be redirected to Owner Services. 

**KIRRA BEACH REFURB 2023: This property will be undergoing a refurbishment of Club apartments from 17th April to 20th June 2023. (Dates are subject to change). The resort will endeavour to keep disruption to a minimum. Some noise disturbance may be experienced during this time. Further details will become available in the coming months.

**On-Site Cafe Now Open: Available for all day snacks and drinks 7.30am to 7.30pm daily. Dine in or take away. See what amazing food there is here – Happy Hour, Cocktails menu, Daily Specials and Beverage Menu. 

• Express Check in- Make your check in seamless with Express Check in.
• If you are arriving early, have you thought about booking the night before so you can check in when you arrive?
• Reception is open 24 hours, seven days a week
• A $100 cash deposit or $1 credit card imprint is required upon check-in.
• Theme park tickets are available for purchase through Reception.
• Limited undercover car parking available.
• No onsite parking is available for boats, trailers and water equipment.
• Be advised there are limited number of cots & high chairs available so some requests cannot be fulfilled. Please contact the resort 24 hours prior to arrival to confirm request.
• Low floor apartments are situated between the ground and fourth floor with no ocean views. Ocean and hinterland view apartments are situated between the fifth and thirteenth floors. Deluxe apartments are situated on the fourteenth floor.
• School Holidays Activities Program, 5-12 years old (inclusive). Please confirm days and sessions with the resort during your stay.
• Grocery Service: available at selected resorts, click here to find out more.
• Wireless Internet & Movies are available and payable to the resort. This service does incur additional fees and charges, contact Owner Services for more information regarding additional cost. Use of Wireless Internet is limited to six devices at any one time per Wireless Connection. Wireless Internet service is free for Lifestyle by Wyndham Bronze members and above owners*. Use of In-Room movies is limited for Lifestyle Bronze and above owners based on tier level benefits. *Club Wyndham Managed Properties only.
• This resort holds Owner Events throughout the year, speak with your resort reception staff for times when checking in.

Guest Bookings: Please keep in mind that as the Owner you are responsible for your Guest’s complying with Club guidelines and regulations, your Guest’s behaviour whilst staying at the resort, and any outstanding charges resulting from Guest’s usage at the resort.

Credit Card fees: From 1 September 2016 payments made by credit card for any charges incurred during your stay at a Club Wyndham resort will incur a Credit Card Service Fee of 0.9% in addition to the total amount payable.

Smoking policy: Owners and/or guests are able smoke in the designated smoking areas or on their apartment balconies, if they have one. You cannot smoke in your room at any time and, when smoking on a balcony, the door must be closed – you will be liable for an additional cleaning fee if smoke affects the inside of the room. Please consider other club owners and guests and try to smoke in a way where there is minimal or no chance of affecting others. Thank you.

Pets: Dogs under the size of 12kg are allowed at Club Wyndham Kirra Beach. For more information please see the link here. Other pets are not allowed at any Club Wyndham, Ramada by Wyndham or Associate property except in the case of hearing, mobility or vision-impaired guests. Please advise at time of booking if this applies.

Wi-Fi is available at most resorts however it may incur additional charges. We recommend contacting the individual resort reception to find out more.

Grocery Service: available at selected resorts, click here to find out more.

Free Activities to Owners

• Outdoor Pool Table
• Board Games
• Bike Hire
• Mini Golf (Temporarily closed for renovations)
• Beach Equipment
• Surfboard/ Boogie Boards
• Badminton
• Pool Toys

General:

Does your reservation include an apartment move during your stay? The following guidelines apply:

• Guest is responsible for packing own belongings.
• Check out time for the first apartment is 12:00pm (noon).
• Guest may be unable to check into next apartment until 4:00pm. Luggage can be left at Reception.
• Reception staff are unable to modify bookings to avoid apartment moves. If you have any enquiries, please contact your Owner Services Team on 1300 850 160 (AU), 0800 850 160 (NZ), or 008 003 263 (FJ)

To make the most of the surrounding area, a car is recommended. Discounted car rental rates are available through Travel by Wyndham. Please call 1300 850 160.

Limited cots and highchairs are available at the resorts for use during your stay. Please ensure these are requested at the time of booking and we recommend contacting the resort 24-48 hours prior to  your check in to confirm your request.

Credit card payments relating to Fun Time, Bonus Time and One Time Credits bookings will incur a Credit Card Service Fee of 1.5%, in addition to the amount payable.