Owner Login Tips

Login 

  • Enter your full Owner Number with all preceding 0s, eg. 002012345678 or 00071234567.
  • Please avoid using auto fill or copy and paste from a saved document as blank spaces can sometimes be included, and your Owner Number or Password will be wrong.
  • After entering your Owner Number and Password and clicking Login, choose whether you would like to receive a two-factor authentication code by phone or email, by selecting the radio button. This pop-up will display only the last three digits of mobile phone numbers and a few characters and the domain of the email addresses, but that will be enough for you to make a selection.
  • Access your phone or email account and open the message or email sent to you. Enter the code in the message or email within the 30-minute time frame.
  • If you do the above steps correctly, then receive a message stating, “Something went wrong, please try again later”, you may not be registered for the site or may be using an incorrect Owner Number or Password.
  • You may need to re-register for the site if you have recently made a change to the ownership listed on your account, eg. a name was removed from your ownership.
  • If you need to reset your password, please follow the steps below.

I forgot my password

To reset your password click on ‘I forgot my password‘. Laptops or tablets are preferred.

  1. Enter your 11-digit Owner Number and Email address and click Submit.
  2. A new page will load requiring your Owner number and a Passcode
  3. The system will have sent a Passcode to your email address within a few seconds, the Passcode must be used within 30 minutes of being sent
    • If you do not receive an email, please check your Spam/Junk mail, try a different device.
  4. Create your New Password – Password must contain:
    • At least one lower case character
    • One upper case character
    • One number and one
    • Special case character
    • Must be minimum 8 characters long
  5. Re-enter your Password and click Submit
  6. Go to https://clubwyndhamsp.com/
  7. Click on Owners’ Login
 

Enter Owner Number and New Password, and the system will log you in.

Step by Step Guide in using MFA

1. Click the Login button

2. Enter the owner number and password and click Login.

The owner number and password need to be entered correctly to move to the next screen.

3. Select the method to obtain the 6-digit code – via the presented email addresses or mobile numbers and then click REQUEST PASSCODE

For added security, you should click Request Passcode no longer than 30 minutes from viewing this screen.

4. If you request a code via email you will receive this email with your passcode.

5. If you request a code via SMS you will receive this message with your passcode.

6. Once the passcode is received, type the code in the field provided and click Submit.

Click the Re-send button if you need to issue another code (via the previously selected method).

7. If successful, you will be logged in and be able to access the dashboard and make a booking.

If you have tried all of the above steps and are still having login issues please contact Owner Services.