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Cancellation Guidelines

It is recommended that all cancellations be made by telephone. Club Wyndham South Pacific Owner Services will not be responsible for lost documents or timeliness of bookings when done by letter, fax or e-mail. Owners may cancel reservations without penalty by giving written, telephone or e-mail notice within the following periods:

For Reservations Made No Later Than:

61 days to 13 months in advance: 30 days before use
15 days to 60 days in advance: 10 days before use
48 hours to 14 days in advance: 48 hours before use
0 hours to 48 hours in advance: No cancellation

There will be a 48 hour waiting period between a cancellation and a new reservation whenever the following occurs:

1) The owner is cancelling a one week reservation in red season and then requests to rebook that same reservation for less than a week within the 60 days or less of the arrival date;

or

2) The owner is cancelling a Holiday Credit reservation and then requests to rebook that same reservation as a Bonus Time or Fun Time reservation within 14 days of use;

or

3) The owner is cancelling a regular Bonus Time reservation and then request to rebook that reservation as a guest-only reservation within 5 days of use.

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Acknowledgement of Country

Club Wyndham South Pacific acknowledges the traditional custodians of Country throughout Australia and their continuing connection to land, sea and community. We pay our respects to them, their culture and to the Elders past, present and emerging.​

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