September 16, 2020 | Latest Announcements
The COVID-19 pandemic and the restrictions to limit its spread has brought about the forced cancellation of thousands of Club Wyndham South Pacific reservations. Our teams have strived to minimise the impact on owners by making our cancellation policy more flexible, returning credits when there have been forced cancellations or providing vouchers for future use in the case of bookings involving expired credits.
Given that club properties were effectively closed for two months earlier in the year, there have been concerns expressed about availability going forward. We have been very aware of these concerns and a number of steps have been taken to address these.
There are further measures that we can employ if necessary. Additional South Pacific inventory can be added to the club as required, particularly if border controls and travel restrictions mean that international travel (and access to the club’s international resorts) is limited throughout 2021. Also, when Club Wyndham Denarau Island reopens, there is a strong possibility that WorldMark, The Club, rooms will be made available to Club Wyndham South Pacific owners.
While we expect that available occupancy will tighten once travel restrictions ease, the above factors, particularly the freedom for owners to bring forward or defer their credit usage, means that any tightening of occupancy can be spread over several years.
Thanks for your patience. COVID-19 has been unprecedented and has provided plenty of surprises but your club teams are committed to finding solutions.
Senior Vice President Operations