COVID-19 Policy Updated

August 12, 2020 | Club Wyndham Updates, Latest Announcements

 

Download it in pdf format: Policy recap 12.08.2020

Domestic
All cancellations that are covered by one of the below policy will be refunded by overriding cancellation.
If the reservation has expired credits, a voucher will be issued within 14 business days and the voucher will allow for future travel until July 31, 2021.
State Policy Covers: Stay dates Cancel up to Reservations not covered
Victorian Owners All Victorians, not already covered metropolitan Melbourne or Mitchell Shire council regions for all resort stays *Booked prior to August 3,2020 August 2 to August 9* 24 hours prior to check-in Reservations made after August 3, 2020 will be subject to the standard cancellation policy.
August 10 to September 16* 7 days prior to check-in
Owners living in metropolitan Melbourne or Mitchell Shire
council areas for all resort stays
*Booked prior to July 8, 2020
July 7 to July 15* 24 hours prior to check-in Reservations made after July 8, 2020 will be subject to the standard cancellation policy.
July 16 to September 16* 7 days prior to check-in
Victorian owners for all interstate resort stays
*Booked prior to July 8, 2020
July 1 to September 30* 7 days prior to check-in Reservations made after July 8, 2020 will be subject to the standard cancellation policy.
New South Wales Owners NSW Owners, not already covered by previous QLD restrictions, subject to the new QLD border restrictions
*Booked prior to August 5, 2020
August 5 to August 12* 24 hours prior to check-in Reservations made after August 5, 2020 will be subject to the standard cancellation policy.
August 13 to September 30* 7 days prior to check-in
NSW Owners subject to TAS border restrictions
*Booked prior to August 4, 2020
August 3 to August 10* 24 hours prior to check-in Reservations made after August 4, 2020 will be subject to the standard cancellation policy.
August 11 to September 30* 7 days prior to check-in
Owners living in the Greater Sydney COVID-19 Hotspot subject to QLD border restrictions
*Booked prior to July 30, 2020
July 29 to August 5* 24 hours prior to check-in Reservations made after July 30, 2020 will be subject to the standard cancellation policy.
August 6 to September 30* 7 days prior to check-in
Owners living in Fairfield COVID-19 Hotspots subject to QLD border restrictions
*Booked prior to July 24, 2020
July 24 to July 31* 24 hours prior to check-in Reservations made after July 24, 2020 will be subject to the standard cancellation policy.
August 1 to September 30* 7 days prior to check-in
Owners living in Campbelltown and Liverpool COVID-19 Hotspots subject to QLD border restrictions
*Booked prior to July 16, 2020
July 15 to July 22* 24 hours prior to check-in Reservations made after July 16, 2020 will be subject to the standard cancellation policy.
July 23 to September 30* 7 days prior to check-in
NSW owners subject to VIC border restrictions
*Booked prior to July 8, 2020
July 6 to July 15* 24 hours prior to check-in Reservations made after July 8, 2020 will be subject to the standard cancellation policy.
July 16 to September 30* 7 days prior to check-in
NSW owners for all interstate resort stays
*Booked prior to July 8, 2020
July 1 to September 30* 7 days prior to check-in Reservations made after July 8, 2020 will be subject to the standard cancellation policy.
Queensland
Owners
QLD owners subject to QLD/NSW border restrictions
*Booked prior to August 5, 2020
August 5 to August 12* 24 hours prior to check-in Reservations made after August 5, 2020 will be subject to the standard cancellation policy.
August 13 to September 30* 7 days prior to check-in
QLD owners subject to TAS border restrictions
*Booked prior to August 4, 2020
August 3 to August 10* 24 hours prior to check-in Reservations made after August 4, 2020 will be subject to the standard cancellation policy.
August 11 to September 30* 7 days prior to check-in
QLD owners travelling to QLD declared Greater Sydney COVID-19 Hotspots
*Booked prior to July 30, 2020
July 29 to August 5* 24 hours prior to check-in Reservations made after July 30, 2020 will be subject to the standard cancellation policy.
August 6 to September 30* 7 days prior to check-in
QLD owners subject to VIC border restrictions
*Booked prior to July 8, 2020
July 6 to July 15* 24 hours prior to check-in Reservations made after July 8, 2020 will be subject to the standard cancellation policy.
July 16 to September 30* 7 days prior to check-in
QLD owners for all interstate resort stays
*Booked prior to July 8, 2020
July 1 to September 30* 7 days prior to check-in Reservations made after July 8, 2020 will be subject to the standard cancellation policy.
Western Australia
Owners
Western Australian owners for all interstate resort stays
*Booked prior to July 8, 2020
July 1 to September 30* 7 days prior to check-in Reservations made after July 8, 2020 will be subject to the standard cancellation policy.
Tasmanian
Owners
Tasmanian owners for all interstate resort stays
*Booked prior to July 8, 2020
July 1 to September 30* 7 days prior to check-in Reservations made after July 8, 2020 will be subject to the standard cancellation policy.
South Australian
Owners
SA Owners subject to TAS border restrictions
*Booked prior to August 4, 2020
August 3 to August 10* 24 hours prior to check-in Reservations made after August 4, 2020 will be subject to the standard cancellation policy.
August 11 to September 30* 7 days prior to check-in
South Australian owners for all interstate resort stays
*Booked prior to July 8, 2020
July 1 to September 30* 7 days prior to check-in Reservations made after July 8, 2020 will be subject to the standard cancellation policy.
Australian Capital Territory Owners ACT owners subject to QLD border restrictions
*Booked prior to August 5, 2020
August 5 to August 12* 24 hours prior to check-in Reservations made after August 5, 2020 will be subject to the standard cancellation policy.
August 13 to September 30* 7 days prior to check-in
ACT owners subject to TAS border restrictions
*Booked prior to August 4, 2020
August 3 to August 10* 24 hours prior to check-in Reservations made after August 4, 2020 will be subject to the standard cancellation policy.
August 11 to September 30* 7 days prior to check-in
ACT owners travelling to Greater Sydney *Booked prior to July 30, 2020 July 29 to August 5* 24 hours prior to check-in Reservations made after July 30, 2020 will be subject to the standard cancellation policy.
August 6 to September 30* 7 days prior to check-in
ACT owners travelling to VIC *Booked prior to July 20,2020 July 20 to July 27* 24 hours prior to check-in Reservations made after July 20, 2020 will be subject to the standard cancellation policy.
July 28 to September 30* 7 days prior to check-in
ACT owners for all interstate resort stays
*Booked prior to July 8, 2020
July 1 to September 30* 7 days prior to check-in Reservations made after July 8, 2020 will be subject to the standard cancellation policy.
Northern Territory Owners NT owners subject to TAS border restrictions
*Booked prior to August 4, 2020
August 3 to August 10* 24 hours prior to check-in Reservations made after August 4, 2020 will be subject to the standard cancellation policy.
August 11 to September 30* 7 days prior to check-in
NT owners for all interstate resort stays
*Booked prior to July 8, 2020
July 1 to September 30* 7 days prior to check-in Reservations made after July 8, 2020 will be subject to the standard cancellation policy.
New Zealand Owners Auckland owners travelling to Wanaka and Rotorua
*Booked prior to August 12, 2020
August 12 to August 15* 24 hours prior to check-in Reservations made after August 12, 2020 will be subject to the standard cancellation policy.
New Zealand Owners for all domestic resort stays
*Booked prior to May 27, 2020
July 1 to September 30* 7 days prior to check-in Reservations made after May 27, 2020 will be subject to the standard cancellation policy.
International
All cancellations that are covered by one of the below policy will be refunded by overriding cancellation.
If the reservation has expired credits, a voucher will be issued within 14 business days and the voucher will allow for future travel until July 31, 2021.
Policy Covers: Stay dates Cancel up to Reservations not covered
International All resorts where the owner lives outside of the country of the resort they have booked
*Booked prior to May 27, 2020
July 1 to July 31 14 days prior to check-in Reservations made after May 27, 2020 will be subject to the standard cancellation policy.
August 1 to September 30 30 days before check-in for bookings made 13 months to 61 days in advance
10 days before check-in for bookings made 60 days to 15 days in advance
All resorts where the owner lives outside of the country of the resort they have booked *Booked prior to July 8, 2020 October 1 to October 31 30 days before check-in for bookings made 13 months to 61 days in advance
10 days before check-in for bookings made 60 days to 15 days in advance
Reservations made after July 8, 2020 will be subject to the standard cancellation policy.

 

Posted by Admin