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COVID-19 Policy Updated

January 12, 2021 | Latest Announcements, Latest News

 

Download it in pdf format here.

 

Domestic & International COVID-19 Cancellation Policy
All cancellations that are covered by one of the below policy will be refunded by overriding cancellation.
State Policy Covers Stay dates Cancel up to Reservations not covered
Victorian Owners Victorian owners subject to NSW border restrictions, or returning restrictions Up to January 31, 2021 24 hours prior to check-in Reservations made after December 20, 2020 will be subject to the standard cancellation policy.
Victorian owners subject to WA border restrictions, or returning restrictions Up to January 31, 2021 24 hours prior to check-in Reservations made after January 4, 2021 will be subject to the standard cancellation policy.
Victorian owners subject to declared hotspot restrictions, or returning restrictions Up to January 31, 2021 24 hours prior to check-in Reservations made after January 8, 2021 will be subject to the standard cancellation policy.
New South Wales Owners NSW owners subject to local and interstate border restrictions, or returning restrictions Up to January 31, 2021 24 hours prior to check-in Reservations made after December 18, 2020 will be subject to the standard cancellation policy.
NSW owners subject to Greater Brisbane Hotspot restrictions or returning restrictions. Up to January 31, 2021 24 hours prior to check-in Reservations made after January 8, 2021 will be subject to the standard cancellation policy.
Queensland
Owners
QLD owners subject to NSW border restrictions, or returning restrictions Up to January 31, 2021 24 hours prior to check-in Reservations made after December 20, 2020 will be subject to the standard cancellation policy.
QLD owners subject to declared hotspot restrictions, or returning restrictions Up to January 31, 2021 24 hours prior to check-in Reservations made after December 20, 2020 will be subject to the standard cancellation policy.
QLD owners subject to Greater Brisbane Hotspot restrictions. Up to January 31, 2021 24 hours prior to check-in Reservations made after January 8, 2021 will be subject to the standard cancellation policy.
Tasmanian
Owners
Tasmanian owners subject to NSW border restrictions, or returning restrictions Up to January 31, 2021 24 hours prior to check-in Reservations made after December 20, 2020 will be subject to the standard cancellation policy.
Tasmanian owners subject to declared hotspot restrictions, or returning restrictions Up to January 31, 2021 24 hours prior to check-in Reservations made after December 20, 2020 will be subject to the standard cancellation policy.
Tasmanian owners subject to Greater Brisbane Hotspot restrictions or returning restrictions. Up to January 31, 2021 24 hours prior to check-in Reservations made after January 8, 2021 will be subject to the standard cancellation policy.
South Australian
Owners
South Australian owners subject to NSW border restrictions, or returning restrictions Up to January 31, 2021 24 hours prior to check-in Reservations made after December 20, 2020 will be subject to the standard cancellation policy.
SA owners subject to declared hotspot restrictions, or returning restrictions Up to January 31, 2021 24 hours prior to check-in Reservations made after December 20, 2020 will be subject to the standard cancellation policy.
SA owners subject to Greater Brisbane Hotspot restrictions. Up to January 31, 2021 24 hours prior to check-in Reservations made after January 8, 2021 will be subject to the standard cancellation policy.
Australian Capital Territory Owners ACT owners subject to NSW border restrictions, or returning restrictions Up to January 31, 2021 24 hours prior to check-in Reservations made after December 20, 2020 will be subject to the standard cancellation policy.
ACT owners subject to declared hotspot restrictions, or returning restrictions Up to January 31, 2021 24 hours prior to check-in Reservations made after December 20, 2020 will be subject to the standard cancellation policy.
Northern Territory Owners NT owners subject to NSW border restrictions, or returning restrictions Up to January 31, 2021 24 hours prior to check-in Reservations made after December 20, 2020 will be subject to the standard cancellation policy.
NT owners subject to declared hotspot restrictions, or returning restrictions Up to January 31, 2021 24 hours prior to check-in Reservations made after December 20, 2020 will be subject to the standard cancellation policy.
NT owners subject to Greater Brisbane Hotspot restrictions or returning restrictions. Up to January 31, 2021 24 hours prior to check-in Reservations made after January 8, 2021 will be subject to the standard cancellation policy.
Western Australia
Owners
Western Australian owners subject to NSW border or returning restrictions Up to January 31, 2021 24 hours prior to check-in Reservations made after December 18, 2020 will be subject to the standard cancellation policy.
Western Australia owners subject to VIC border restrictions, or returning restrictions Up to January 31, 2021 24 hours prior to check-in Reservations made after January 4, 2021 will be subject to the standard cancellation policy.
Western Australia owners subject to declared hotspot restrictions, or returning restrictions Up to January 31, 2021 24 hours prior to check-in Reservations made after January 4, 2021 will be subject to the standard cancellation policy.
Western Australia owners subject to QLD border restrictions or returning restrictions. Up to January 31, 2021 24 hours prior to check-in Reservations made after January 8, 2021 will be subject to the standard cancellation policy.
New Zealand Owners New Zealand owners for all domestic resort stays Reservations are now subject to standard cancellation guidelines
International Stays All owners who reside outside the country of the resort location Up to January 31, 2021 15 days prior to check in Reservations made after July 8, 2020 will be subject to the standard cancellation guidelines.
International Resorts Closures All stays at Club Wyndham Denarau Island Up to January 31, 2021 All stays to be cancelled prior to check in All reservations made for stays in January 2021 will be covered under this policy
All Stays at Club Wyndham Normandy
All Stays at Club Wyndham Tuscany
All stay at Club Wyndham Bavaria
Last updated 12.01.2021
Posted by Admin