Has there ever been a time when your first choice of resort, room type or date for your next holiday was unavailable?
As a Club Wyndham Owner, you have the option to place Waitlist requests, which could help you get that holiday you wanted!
All cancellations made by Club Wyndham Owners are automatically sent to Owners on the Waitlist, before the accommodation becomes available in the general booking system again.
The system searches 24 hours a day, seven days a week for any cancellations that match a request, right up until 14 days* before the requested check-out date (30 days for Exotic resorts). Priority is given to those who have been waiting longest for the resorts or dates that have been cancelled and are now available.
Request multiple resorts, room types and dates: This will improve your chances of finding a preferred option.
Think experience: When planning your holiday look for locations that will deliver the kind of holiday experience you are looking for! If you put your name on the Waitlist for multiple locations at one time you may just find yourself somewhere fantastic you had not originally planned on.
Be flexible with dates: Try and give a broad time-frame to search, for example, any five to seven nights over a two-week period.
Keep in contact: Don’t miss out on a match! Check your emails regularly to see if you have a match, as new openings will be released within 48 hours of someone making a cancellation.
Whilst we have hundreds of Waitlist matches every week, and many delighted Owners, a Waitlist Request is not a guarantee of a booking. We simply cannot predict if another Owner will cancel the exact dates that you require.
You may request a waitlist from :
The Waitlist must follow all Club Wyndham South Pacific Guidelines & Regulations:
Ok, I want to put on a Waitlist… What’s next?
To create a waitlist in the Club Wyndham Reservation system, you must contact the Owner Reservations team by phone or email, and provide the Resort/s, date/s, and room type/s that you would like a Waitlist for.
You must nominate an email address, and preferably also a mobile phone number to be contacted on. To be sure that you never miss a Waitlist offer, when you create a Waitlist, ensure that you nominate an email address that you check often, and check your Junk Mail/Spam settings to accept emails from SPwaitlist@wyn.com
Within 72 hours of your waitlist being created, we will email you to confirm that your waitlist is place. This email will contain the details of resort, dates, and room type that the Waitlist is searching for.
If a match is found, the system will automatically email a ‘Waitlist Offer’ to the email address you provided, and the accommodation will hold on your account for 48 hours, allowing you time to consider the offer and respond. We will also attempt to send you a follow up SMS when a match has been found.
Now sit back and relax, and we’ll do the searching for you!
Simply respond to the email offer, or speak with one of our friendly team within 48 hours.
Be sure to advise if the Waitlist Offer you are accepting is to replace an existing reservation so that the appropriate booking is cancelled.
If there are any applicable fees associated with this reservation (e.g. Housekeeping) we will need to speak with you to arrange payment prior to confirmation. Please be aware your reservation is not confirmed until all applicable fees are paid and a confirmation number is issued.