If you need any assistance during this difficult time, please do not hesitate to call the Consumer Finance Team on 1800 021 129 (AU), 0800 558 668 (NZ), 008 003 263 (FJ) or +61 7 5512 0838 (INT) and we will be more than happy to answer your questions regarding this process and assist you any way we can.
What is the fee for this change?
There is no charge for this change
What is needed to make this change?
If an existing owner remains on the account, we only require a certified copy of the Death Certificate
If all owners are deceased, we require certified copies of the Death Certificate/s, a certified copy of the Will appointing an executor/s and certified identification (Photo Identification) for the executor/s
These documents can be uploaded when completing the form below, emailed to accounts.receivable@wyn.com or posted to:
Wyndham Destinations
Consumer Finance – Specialised Services
PO Box 7493
Gold Coast Mail Centre
QLD 9726
Is a financial assessment required?
If there is finance owing on the ownership, yes.
In the event of adding an owner/s, this new owner/s will now bear financial responsibility. In compliance with the National Consumer Credit Protection Act, and under our Australian Credit License, we need to ensure that the finance agreement is not unsuitable for the borrower.
Does this change affect Lifestyle by Wyndham eligibility?
No, it does not. Lifestyle Qualified Credits remain on the account.
How long will this take?
Removing an owner will generally be completed within seven business days of all documentation being received.
