Planning a holiday at one of your Club Wyndham resorts? Keep informed of special check-in details, parking availability, plus latest resort updates and developments.
We strive to have a website that is accessible to individuals with disabilities. If you encounter any difficulty in using our site, please contact us at Accessibility.AP@wyn.com. We will work with you to ensures that you have all the necessary information before booking your holiday.
**Covid-19 Check In Procedure Alert: All guests arriving at Pokolbin Hill must complete the following upon check in:
– Complete registration card & guest declaration form
– Full information must be collected for each guest including Name/Address/Phone/Email Address
– Photo ID must be taken for each reservation
– $50 pre authorisation for each reservation
These steps are mandatory as a precaution and a way of tracking any Covid-19 related cases. If a guest refuses to provide this information, they will not be checked into the hotel.
Temporary Reception Hours: From 25th March 2020, temporary Reception hours will be 9am to 5pm Saturday to Thursday and 9am to 8pm Friday (subject to demand) If arriving outside of these hours please contact the Property during operating hours on 02 4988 7000 to organise key pick up.**
**Ross River Virus Warning June/July 2020: Health authorities have reported elevated Ross River virus activity in 2020 across New South Wales & Queensland Australia. Taking extra precautions against mosquito bites is recommended.**
**Please note this is not a Club Wyndham Managed property, Privileges benefits do not apply**
**Signage at this property has recently been changed, and no longer displays the Wyndham/WorldMark name. This change is due to Leisure Inn branding standards. Please follow signs to Leisure Inn Pokolbin Hill.**
Guest Bookings: Please keep in mind that as the Owner you are responsible for your Guest’s complying with Club guidelines and regulations, your Guest’s behaviour whilst staying at the resort, and any outstanding charges resulting from Guest’s usage at the resort.
Credit Card fees: From 1 September 2016 payments made by credit card for any charges incurred during your stay at a Club Wyndham resort will incur a Credit Card Service Fee of 0.9% in addition to the total amount payable.
Pets: Pets are not allowed at any Club Wyndham, Ramada by Wyndham or Associate property except in the case of hearing, mobility or vision-impaired guests. Please advise at time of booking if this applies.
Wi-Fi is available at most resorts however it may incur additional charges.We recommend contacting the individual resort reception to find out more.
Grocery Service: available at selected resorts, click here to find out more.
Does your reservation include an apartment move during your stay? The following guidelines apply:
To make the most of the surrounding area, a car is recommended. Discounted car rental rates are available through Travel by Wyndham. Please call 1300 850 160.
Limited cots and highchairs are available at the resorts for use during your stay. Please ensure these are requested at the time of booking and we recommend contacting the resort 24-48 hours prior to your check in to confirm your request.
Credit card payments relating to Fun Time, Bonus Time and One Time Credits bookings will incur a Credit Card Service Fee of 1.5%, in addition to the amount payable.