Before you go – Pokolbin Hill

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Club Wyndham Pokolbin Hill

Temporary Reception Hours: From 25th March 2020, temporary Reception hours will be 9am to 5pm Saturday to Thursday and 9am to 8pm Friday (subject to demand)  If arriving outside of these hours please contact the Property during operating hours on 02 4988 7000 to organise key pick up.**

**Please note this is not a Club Wyndham Managed property, Privileges benefits do not apply**

**Signage at this property has recently been changed, and no longer displays the Wyndham/WorldMark name. This change is due to Leisure Inn branding standards. Please follow signs to Leisure Inn Pokolbin Hill.**

  • Tours and activities can be organised at reception.
  • A $100 deposit or credit card imprint is required upon check-in.
  • This resort is a retreat and is in a quiet position. To make the most of your stay, it is recommended for guests to hire a car, as many of the attractions in the district are roughly 10 kilometres away. Please consider Travel Club by Wyndham for competitive prices on car hire.
  • Restaurant: The Vines Cafe, Bar and Restaurant offer a range of a la carte options, plus burgers and pizza to either dine in or take away. Open for Breakfast 7 days per week from 8:00am to 11:00am, Lunch from 11:00am to 2:30pm weekends only and dinner Wednesday to Saturday from 5:30pm to late.
  • All two-bedroom apartments are interconnecting lock-offs comprising of a studio and one-bedroom apartment. This room type is not recommended for families with small children (under 12 years).
  • There is no air conditioning in the bedroom of 1 bedroom apartments. There are ceiling fans.
  • Wyndham Destinations Asia Pacific and Club Wyndham do not manage this resort.
  • Studio apartments at Club Wyndham Pokolbin Hill are quite compact and not recommended for extended stays. These rooms have no kitchen and only tea/coffee making facilities.  a Strict Occupancy limit of 2 people for studio apartments apply – a third person (including a child) is not permitted.
  • Laundries are not found in any apartments, however the resort has a communal laundry available for use by guests. The cost of this service is $4 per wash and $4 per dry.
  • Aside from special needs apartments, all units have a shower over the spa bath.
  • Facilities and apartments at Club Wyndham Pokolbin Hill are quite spread out, meaning it can be 100 metres from car parking spaces to your chateau. Walking paths may also be uneven and people with mobility issues should consider carefully before booking this resort.
  • Please note there will be no Reception or Housekeeping Services available on Christmas Day. On-Site Manager will be available for emergencies only.

Guest Bookings: Please keep in mind that as the Owner you are responsible for your Guest’s complying with Club guidelines and regulations, your Guest’s behaviour whilst staying at the resort, and any outstanding charges resulting from Guest’s usage at the resort.

Credit Card fees: From 1 September 2016 payments made by credit card for any charges incurred during your stay at a Club Wyndham resort will incur a Credit Card Service Fee of 0.9% in addition to the total amount payable.

Pets: Pets are not allowed at any Club Wyndham, Ramada by Wyndham or Associate property except in the case of hearing, mobility or vision-impaired guests. Please advise at time of booking if this applies.

Wi-Fi is available at most resorts however it may incur additional charges.We recommend contacting the individual resort reception to find out more.

Grocery Service: available at selected resorts, click here to find out more.

General:

Does your reservation include an apartment move during your stay? The following guidelines apply:

  • Guest is responsible for packing own belongings.
  • Check out time for the first apartment is 12:00pm (noon).
  • Guest may be unable to check into next apartment until 4:00pm. Luggage can be left at Reception.
  • Reception staff are unable to modify bookings to avoid apartment moves. If you have any enquiries, please contact your Owner Services Team on 1300 850 160 (AU), 0800 850 160 (NZ), or 008 003 263 (FJ)

To make the most of the surrounding area, a car is recommended. Discounted car rental rates are available through Travel by Wyndham. Please call 1300 850 160.

Limited cots and highchairs are available at the resorts for use during your stay. Please ensure these are requested at the time of booking and we recommend contacting the resort 24-48 hours prior to  your check in to confirm your request.

Credit card payments relating to Fun Time, Bonus Time and One Time Credits bookings will incur a Credit Card Service Fee of 1.5%, in addition to the amount payable.