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Before You Go – Naeba, Japan

Planning a holiday at one of your Club Wyndham resorts? Keep informed of special check-in details, parking availability, plus latest resort updates and developments.

Club Wyndham Sundance Resort Naeba

Mandatory Sundance Resort Club Surcharge (can be paid by cash or credit card):

  • JPY 800 per adult & JPY 300 per child ( 6-12 years old) per night for the 1st & 2nd night
  • JPY 560 per adult & JPY 210 per child ( 6-12 years old) per night from the 3rd night onwards

**IMPORTANT **  Japan has unique cultural differences that may impact your stay. First time in Japan? Read our Ten Tips here

**INTERNATIONAL TRAVEL: When travelling internationally you will require a valid passport with a minimum of six (6) months validity based on your return date to Australia or New Zealand. Wyndham do not issue visas or documentation for re-entry into Australia. It is your responsibility to check that you have current and correct documentation for departing Australia, entry into any countries visited, ports of call or re-entry into Australia. General visa advice can be obtained from www.visalink.com.au. Please ensure you visit this website regarding required visas. **

**JAPAN ON REQUEST ROOMS:  All confirmed bookings for “Request Only Rooms” will not appear on the online account history. Please contact Owner Services if booking needs to be cancelled or amended.**

  • Language: There may not be English speaking staff at this resort
  • Bathing: All rooms have a private bathroom at this resort, with a shower and/or bathtub. Public bath is an Indoor Onsen (mineral hot spring) Information on onsen etiquette can be found here from the Japan National Tourism Organisation. Private outdoor hot spring available for additional cost.
  • Shoe Free Apartments: Guests must remove their shoes at the entrance of the Japanese rooms.
  • Bedding : This resort has a mix of Western style twin beds and traditional Japanese futons. Please refer to the room description for details of which bedding your room type has. Traditional Japanese futons are slim, rectangular, cushions. These are thin, usually only measure 3 to 4 inches in height, and a single sleeping width to be used on top of a woven Tatami Mat. They are meant to be rolled up or folded and stored away when not in use.
  • Read our advice on Travelling in Japan

Resort Information

  •  
  • Management : Not managed by Wyndham. Privileges benefits do not apply.
  • Check in: Check-in: 3:00pm & Check-out: 11:00am. Must advise if arriving and checking-in after 6:00pm, reception closes at 9:00pm. After hours check in available with prior notice, please contact resort directly to arrange.
  • Laundry : No laundry facilities. The nearest laundromat is in Inawashiro (17 km away from the resort).
  • Wi-Fi: Free WiFi is available at this resort.
  • Rollaway Beds/Cots/Highchairs : Not available at this resort.
  • Dining: 
    • Breakfast

      Morning plate (adults / elementary school students ¥ 1,250 (tax included), free for infants) 8:00 to 9:30

      • Provided place: In the 2nd floor lounge or guest room
      • catering way: give you at 2F
      • Others: In the case of room meals, please come to the 2nd floor to pick up.

      Dinner

      Pigs shabu-shabu (with noodles): A 2 servings -4,500 yen (tax included) B 4 servings -8,000 yen (tax included)

      Sundance set: A Kagura-2,500 yen (tax included) B Naba (with sashimi) -3,500 yen (tax included)

      Hors d’oeuvre: A 2-3 servings-4,000 yen (tax included) B 4-6 servings-7,000 yen (tax included)

      • Reservation method: Please make a reservation in advance by 15:00 the day before.
      • Serving method: The staff will serve to the guest room
      • Please put the tableware that you have finished eating outside the entrance of the guest room. The staff will collect it later.
      • Other: 2F dining if there is hope also Available
  • Snow Chains: If driving there in winter, then would strongly recommend using snowchains and / or studless snow tyres.
  • Parking: Free outdoor spaces onsite – reservation not required.

To make the most of the surrounding area, a car with an English speaking GPS is recommended. Discounted car rental rates are available through Travel by Wyndham. Please call 1300 850 160.

Credit card payments relating to Fun Time, Bonus Time and One Time Credits bookings will incur a credit card service fee of 1.5%, in addition to the amount payable.

Pets: Pets are not allowed at any Club Wyndham, Ramada by Wyndham or Associate property except in the case of hearing, mobility or vision-impaired guests. Please advise at time of booking if this applies.

Accessibility:  We strive to have a website that is accessible to individuals with disabilities. If you  encounter any difficulty in using our site, please contact us at Accessibility.AP@wyn.com. We will work with you to ensures that you have all the necessary information before booking your holiday.

Guest Bookings: Please keep in mind that as the Owner you are responsible for your guest’s complying with Club guidelines and regulations, your guest’s behavior whilst staying at the resort, and any outstanding charges resulting from guest’s usage at the resort.

Does your reservation include an apartment move during your stay? The following guidelines apply:

  • Guest is responsible for packing own belongings.
  • Please take note of the check out time for the first apartment, and be aware that the guest may be unable to check into next apartment until the check in time. Luggage can be left at reception.
  • Reception staff are unable to modify bookings to avoid apartment moves. If you have any enquiries, please contact your Owner Services Team on 1300 850 160 (AU), 0800 850 160 (NZ), or 008 003 263 (FJ).

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