Planning a holiday at one of your Club Wyndham resorts? Keep informed of special check-in details, parking availability, plus latest resort updates and developments.
We strive to have a website that is accessible to individuals with disabilities. If you encounter any difficulty in using our site, please contact us at Accessibility.AP@wyn.com. We will work with you to ensures that you have all the necessary information before booking your holiday.
**ALERT: As a precautionary measure, as part of our COVID-19 risk reduction plan, we have closed the Rayunan Restaurant and Sunset Deck Bar. The spa will be closed from 26 March until 20 April 2020, or until otherwise directed.
**Nyepi Day: 6:00am 14th March – 6:00am 15th March 2021 is Balinese Nyepi Day, a religious day where people are not permitted outside of their homes/hotels. Resort does not permit check-in or check-out on this day.**
**For important information before you travel overseas, we recommend you visit the smarttraveller.gov.au website**
**INTERNATIONAL TRAVEL: When travelling internationally you will require a valid passport with a minimum of six (6) months validity based on your return date to Australia or New Zealand. Wyndham do not issue visas or documentation for re-entry into Australia. It is your responsibility to check that you have current and correct documentation for departing Australia, entry into any countries visited, ports of call or re-entry into Australia. General visa advice can be obtained from www.visalink.com.au. Please ensure you visit this website regarding required visas. **
Guest Bookings: Please keep in mind that as the Owner you are responsible for your guest’s complying with Club guidelines and regulations, your guest’s behaviour whilst staying at the resort, and any outstanding charges resulting from Guest’s usage at the resort.
Credit Card fees: From 1 September 2016 payments made by credit card for any charges incurred during your stay at a Club Wyndham resort will incur a credit card service fee of 0.9% in addition to the total amount payable.
Pets: Pets are not allowed at any Club Wyndham, Ramada by Wyndham or Associate property except in the case of hearing, mobility or vision-impaired guests. Please advise at time of booking if this applies.
Wi-Fi is available at most resorts however it may incur additional charges.We recommend contacting the individual resort reception to find out more.
Grocery Service: available at selected resorts, click here to find out more.
Shuttle Bus: A free daily shuttle service drop off to Sidewalk Mall is available at 10am, 1pm and 4pm.
Does your reservation include an apartment move during your stay? The following guidelines apply:
To make the most of the surrounding area, a car is recommended. Discounted car rental rates are available through Travel by Wyndham. Please call 1300 850 160.
Limited cots and highchairs are available at the resorts for use during your stay. Please ensure these are requested at the time of booking and we recommend contacting the resort 24-48 hours prior to your check in to confirm your request.
Credit card payments relating to Fun Time, Bonus Time and One Time Credits bookings will incur a credit card service fee of 1.5%, in addition to the amount payable.