Before you go – Coffs Harbour

Planning a holiday at one of your Club Wyndham resorts? Keep informed of special check-in details, parking availability, plus latest resort updates and developments.

We strive to have a website that is accessible to individuals with disabilities. If you  encounter any difficulty in using our site, please contact us at We will work with you to ensures that you have all the necessary information before booking your holiday.

Club Wyndham Coffs Harbour

The resort is having a full TV and WIFI upgrade starting 26th February 2023 until 10th March 2023. During this time there may be periodic outages to Wifi or In-Room Movies. We apologise for the inconvenience caused during this time.

Most facilities at Pacific Bay Resort Coffs Harbour are available to Club Wyndham Owners

Bayside Bar & Grill Schedule:

  • Open 7 days a week for buffet Breakfast (7:00am – 10:30am)
  • Closed Monday nights for dinner
  • Tuesday to Sunday open for Dinner (5pm – 8:30pm)
  • Happy Hour 4pm – 5pm Tuesday – Sunday.
  • Please note that reservations are not essential but highly recommended.

To ensure you continue to enjoy a diverse array of experiences when you holiday in Coffs Harbour, there is an also options for meal delivery services – see reception for recommendations.

  • Reception is open seven days from 7:00am to 11:00pm.
  • $1.00 for pre-authorisation for owners. If guests cannot provide a credit card for pre-authorisation, $100 cash deposit is required.
  • Sofa beds are best suited for children.
  • After turning into Charlesworth Bay Drive, follow the Wyndham signs past Pacific Bay Resort to Reception.
  • Owners with mobility issues must request apartments with elevator access at the time of booking, as not all apartments at Club Wyndham Coffs Harbour have elevator access.
  • 3-Bedroom Grand and 3-Bedroom Presidential apartments have internal stairs and may not be suitable for families with young children.
  • Please note that the 1 bedroom apartments are of compact size and more suited to either 2 adults or 2 adults & 2 children, not 4 adults.
  • Please note that maximum occupancy may differ between Grand and Presidential Suites.
  • Wireless Internet & Movies are available and payable to the resort. This service does incur additional fees and charges, contact Owner Services for more information regarding additional cost. Use of Wireless Internet is limited to five devices at any one time per Wireless Connection. Wireless Internet is complimentary for all guests. Use of In-Room Movies are complimentary for Lifestyle members (Bronze, Silver, Gold, Platinum & 100 Club). *Club Managed Properties only.
  • This resort holds Owner Events throughout the year, speak with your resort reception staff for times when checking in.
CRITICAL INFORMATION – MUST READ: Effective from Monday 12th July 2021, all owners/guests checking into CWSP Properties MUST present photo ID in the form of a passport or driver’s license upon check-in. The ID must match the reservation in the Hotel’s PMS (Property Management System) and credit card provided. Guest name MUST be added to the reservation at time of booking, or prior to check-in. Only the Owner Services Team can add or amend a guest name. If owners call a resort to ask for a change to guest name, they will be redirected to Owner Services.

Parking: Please note each apartment comes with 1 allocated carpark. Guests must park in their allocated spot for the duration of their stay, additional vehicles will need to park in overflow parking in the Pacific Bay Resort.

Guest Bookings: Please keep in mind that as the Owner you are responsible for your Guest’s complying with Club guidelines and regulations, your Guest’s behaviour whilst staying at the resort, and any outstanding charges resulting from Guest’s usage at the resort.

Credit Card fees: From 1 September 2016 payments made by credit card for any charges incurred during your stay at a Club Wyndham resort will incur a Credit Card Service Fee of 0.9% in addition to the total amount payable.

Pets: Dogs under the size of 12kg are allowed at Club Wyndham Coffs Harbour . For more information please see the link here. Other pets are not allowed at any Club Wyndham, Ramada by Wyndham or Associate property except in the case of hearing, mobility or vision-impaired guests. Please advise at time of booking if this applies.

Wi-Fi is available at most resorts however it may incur additional charges.We recommend contacting the individual resort reception to find out more.

Grocery Service: available at selected resorts, click here to find out more.

Free Activities to Owners:

  • Mountain Bikes
  • Golf Clubs
  • Cricket Set
  • Boogie Boards
  • DVD’s
  • In room movies
  • Board Games
  • Tennis Equipment
  • Basketball Equipment
  • Pool Equipment


Does your reservation include an apartment move during your stay? The following guidelines apply:

  • Guest is responsible for packing own belongings.
  • Check out time for the first apartment is 12:00pm (noon).
  • Guest may be unable to check into next apartment until 4:00pm. Luggage can be left at Reception.
  • Reception staff are unable to modify bookings to avoid apartment moves. If you have any enquiries, please contact your Owner Services Team on 1300 850 160 (AU), 0800 850 160 (NZ), or 008 003 263 (FJ)

To make the most of the surrounding area, a car is recommended. Discounted car rental rates are available through Travel by Wyndham. Please call 1300 850 160.

Limited cots and highchairs are available at the resorts for use during your stay. Please ensure these are requested at the time of booking and we recommend contacting the resort 24-48 hours prior to  your check in to confirm your request.

Credit card payments relating to Fun Time, Bonus Time and One Time Credits bookings will incur a Credit Card Service Fee of 1.5%, in addition to the amount payabl

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