Before you go – Cairns

Planning a holiday at one of your Club Wyndham resorts? Keep informed of special check-in details, parking availability, plus latest resort updates and developments.

We strive to have a website that is accessible to individuals with disabilities. If you  encounter any difficulty in using our site, please contact us at Accessibility.AP@wyn.com. We will work with you to ensures that you have all the necessary information before booking your holiday.

 Club Wyndham Cairns

**Please note this is not a Club Wyndham Managed property, Privileges benefits do not apply**

  • Single beds in the second bedroom can be joined on request. The Resort requires 48 hours’ notice to facilitate his. Please contact Owner Services to submit your request. As this is not a Wyndham managed property, the Resort may charge a fee for this service if sufficient notice is not given.
  • Reception hours are Mon-Sat: 9:00am – 6:00pm. Sun: 8:00am – 12:00pm, most Public Holidays 9:00am – 12:00pm. Please contact the resort if you are arriving outside of these hours. Some services are not available outside of these hours.
  • There is NO WIFI available in the apartments at this resort – WiFi is available at reception at no charge.
  • Trinity Links offers a selection of drinks and snacks, available from the on-site café. Located near the Reception area, the Café will operate Mon – Sat: 9:00am – 6:00pm. Sun: 8:00am – 12:00pm. Most Public Holidays 9:00am – 12:00pm.
  • Please note that if you require the services of the after-hours Manager, a call out fee will apply. This charge is payable to the Resort upon check-out.
  • This Resort is a 3 storey walk-up and has no elevator. If a ground floor unit is required this must be booked at the time of confirming your reservation.

Guest Bookings: Please keep in mind that as the Owner you are responsible for your Guest’s complying with Club guidelines and regulations, your Guest’s behavior whilst staying at the resort, and any outstanding charges resulting from Guest’s usage at the resort.

Credit Card fees: From 1 September 2016 payments made by credit card for any charges incurred during your stay at a Club Wyndham resort will incur a Credit Card Service Fee of 0.9% in addition to the total amount payable.

Pets: Pets are not allowed at any Club Wyndham, Ramada by Wyndham or Associate property except in the case of hearing, mobility or vision-impaired guests. Please advise at time of booking if this applies.

Wi-Fi is available at most resorts however it may incur additional charges. We recommend contacting the individual resort reception to find out more.

Grocery Service: available at selected resorts, click here to find out more.

General:

Does your reservation include an apartment move during your stay? The following guidelines apply:

  • Guest is responsible for packing own belongings.
  • Check out time for the first apartment is 12:00pm (noon).
  • Guest may be unable to check into next apartment until 4:00pm. Luggage can be left at Reception.
  • Reception staff are unable to modify bookings to avoid apartment moves. If you have any enquiries, please contact your Owner Services Team on 1300 850 160 (AU), 0800 850 160 (NZ), or 008 003 263 (FJ)

To make the most of the surrounding area, a car is recommended. Discounted car rental rates are available through Travel by Wyndham. Please call 1300 850 160.

Limited cots and highchairs are available at the resorts for use during your stay. Please ensure these are requested at the time of booking and we recommend contacting the resort 24-48 hours prior to  your check in to confirm your request.

Credit card payments relating to Fun Time, Bonus Time and One Time Credits bookings will incur a Credit Card Service Fee of 1.5%, in addition to the amount payable.